Opalstack - Notice history

Notice history

Feb 2021

Jan 2021

EU VPS and NS connectivity problems
  • Resolved
    Resolved

    The upstream issue has been resolved.

  • Update
    Update

    All EU services are back online. We'll continue to monitor until resolution of the upstream issue is confirmed.

  • Monitoring
    Monitoring

    At this time connectivity to most of our EU services has been restored. ns3.de.opalstack.com and one customer VPS remain affected.

  • Update
    Update

    This issue is also affecting all of our DE name servers. We're working to restore service ASAP but if you are using our DE NS and need an immediate workaround please change your NS over to our US name servers.

  • Identified
    Identified

    We've confirmed that there is an outage in the Linode data center that hosts our EU VPS: https://status.linode.com/incidents/dm9mc14kv2t4

    We'll update this post when more info is available.

  • Investigating
    Investigating

    There seems to be a loss of connectivity in our EU VPS datacenter. We're investigating at this time.

Dec 2020

Connectivity issues in Singapore
  • Resolved
    Resolved

    Linode reports that the connectivity issues in Singapore have been resolved.

  • Update
    Update

    All Singapore servers are back online at this time. We'll continue to monitor.

  • Monitoring
    Monitoring

    Linode are investigating a connectivity issue in our Singapore data center. During this time, users may experience connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information: https://status.linode.com/incidents/wfghw8md5j8k

  • Resolved
    Resolved

    Linode will be performing an emergency network maintenance to upgrade an aggregate switch pair in the AP-South (Singapore) data center on Monday, December 21, 2020 from 21:00 UTC until 23:00 UTC. While we do not expect any downtime during this maintenance there may be a period of brief packet loss or latency. (source)

  • Investigating
    Investigating

    Singapore VPS and NS may have experienced connectivity problems due to network connectivity issues in Linode's Singapore data center: https://status.linode.com/incidents/zv7xb4plgzfm

    Linode reports that the issue is now resolved. We've reached out to them to find out the cause of the recurring network problems in Singapore and the corrective action that they are taking to minimize future disruptions of service.

Singapore servers were offline
  • Resolved
    Resolved

    At 11:36 UTC on Dec 16, 2020 Linode reported a network connectivity issue in their Singapore datacenter: https://status.linode.com/incidents/bt9z0b25417j

    Customer servers and NS in Singapore were affected by this issue and may have been inaccessible at that time. The NS issue may have also affected any domain that uses our Singapore NS.

    Service was restored after approximately 2 hours and has been up since that time.

Dec 2020 to Feb 2021

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