Opalstack - Notice history

All systems operational

Notice history

Nov 2019

US MX server blacklisted by Cloudmark
  • Resolved
    Resolved

    The MX server has been delisted.

  • Monitoring
    Monitoring

    We believe the blacklisting happened due to an influx of spam that was subsequently forwarded to external forwarding targets for various customers. We've removed the spam from our mail queue and are standing by for the server to be de-listed.

  • Investigating
    Investigating

    mx1.us.opalstack.com is presently blacklisted by Cloudmark. As a result, email forwarded to domains that use Cloudmark services may be delayed or bounced.

    We're presently working with Cloudmark to have the server delisted and will update this incident when more information is available.

Control panel issue
  • Resolved
    Resolved

    At around 7AM UTC on 25 November 2019 a problem developed with the API tokens used by the control panel. As a result, mail users and other items added via the control panel after that time may not have been created correctly.

    The token issue is resolved. If you notice any problems with mail users, shell users, applications, and other items created via the panel in the past 24-36 hours then please contact our support team for assistance.

Oct 2019

No notices reported this month

Sep 2019

No notices reported this month

Sep 2019 to Nov 2019

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