Opalstack - Notice history

All systems operational

Notice history

Jul 2020

intermittent connectivity problems on opal4
  • Resolved
    Resolved

    Opal4 is stable.

  • Monitoring
    Monitoring

    Opal4 is back online. The data center team believed that the connectivity issue was caused by a configuration problem which they corrected

    We will continue to monitor.

  • Update
    Update

    Opal4 is being rebooted at this time.

  • Investigating
    Investigating

    Opal4 is experiencing intermittent connectivity problems following this morning's scheduled maintenance. The data center team is investigating.

Scheduled maintenance on opal4.opalstack.com
  • Completed
    July 23, 2020 at 5:30 PM
    Completed
    July 23, 2020 at 5:30 PM
    The maintenance is complete.
  • In progress
    July 23, 2020 at 1:00 PM
    In progress
    July 23, 2020 at 1:00 PM

    Maintenance is now in progress

  • Planned
    July 23, 2020 at 1:00 PM
    Planned
    July 23, 2020 at 1:00 PM

    opal4.opalstack.com (Dallas TX USA shared hosting) will taken offline on 23 July 2020 beginning at 13:00 UTC (8:00 AM US Central) to swap out its network interface. The scheduled maintenance window is 1 hour. We'll update this post as the maintenance progresses.

    2020-07-23 12:26 UTC: due to a scheduling error our data center has started the maintenance 1 hour earlier than planned. We'll update this post when the maintenance is complete.

    2020-07-23 15:27 UTC: opal4 has been back online for 2.5 hours but we're waiting on confirmation from the data center that the work is complete.

    2020-07-23 17:11 UTC: network connectivity to opal4 has been interrupted temporarily while the data center completes some final tasks.

Opal4 network was disrupted
  • Resolved
    Resolved

    Network connectivity to opal4 was disrupted for 1 minute due to a short network attack.

    The server is online and operating normally at this time.

Service-wide reboots
  • Completed
    July 12, 2020 at 7:00 AM
    Completed
    July 12, 2020 at 7:00 AM
    The maintenance is complete.
  • In progress
    July 12, 2020 at 2:00 AM
    In progress
    July 12, 2020 at 2:00 AM

    Maintenance is now in progress

  • Planned
    July 12, 2020 at 2:00 AM
    Planned
    July 12, 2020 at 2:00 AM

    We will be rebooting our entire fleet of servers on Saturday July 11 2020 beginning at 8:00 PM US Mountain (2020-07-12 02:00 GMT) to apply operating system updates.

    2020-07-12 02:27 UTC: reboots are now in progress.

    2020-07-12 07:00 UTC: all reboots are complete.

Opal4 under high load
  • Resolved
    Resolved

    Opal4 is back online following a reboot. The high load was caused by a network attack. We've identified the site targeted by the attack and are working with the site owner to isolate the site from other customers on opal4.

  • Investigating
    Investigating

    Opal4 is presently under high load and is mostly unresponsive. We're rebooting it at this time.

Jun 2020

Cron mail not working
  • Resolved
    Resolved

    Mail from cron jobs should be working normally now.

  • Investigating
    Investigating

    At the present time mail is not being sent by cron jobs on our web servers. We're looking into the cause.

May 2020

Washington DC network maintenance
  • Completed
    May 27, 2020 at 8:03 AM
    Completed
    May 27, 2020 at 8:03 AM
    The maintenance is complete.
  • In progress
    May 27, 2020 at 8:00 AM
    In progress
    May 27, 2020 at 8:00 AM

    Maintenance is now in progress

  • Planned
    May 27, 2020 at 8:00 AM
    Planned
    May 27, 2020 at 8:00 AM

    Our Washington DC data center team will be performing network maintenance beginning at 4:00 AM EDT (08:00 UTC) on 27 May 2020.

    The maintenance may last up to 10 minutes during which network connectivity may be interrupted for the following servers:

    • mx1.us.opalstack.com
    • vps3.opalstack.com
    • vps7.opalstack.com
    • vps8.opalstack.com
    • vps10.opalstack.com
    • vps12.opalstack.com
    • vps18.opalstack.com
    • vps26.opalstack.com

    We apologize for any inconvenience this may cause. The data center team has assured us that they will do their best to keep the downtime as minimal as possible.

May 2020 to Jul 2020

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