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opal11 not responding

July 15, 2025 at 6:52 PM UTC

Shared: Frankfurt (DE)

Servers: opal11.opalstack.com

Resolved after 5h 17m July 16, 2025 at 12:10 AM UTC

Fixed - We’re continuing to monitor the server to make sure there are no additional issues. (00:10 UTC — Jul 16)

Fixed - After some difficulty with the chassis swap and subsequent firmware updates, the data center team has completed repairs and opal11 is now back online. (23:52 UTC — Jul 15)

Identified - The data center team determined that a full chassis swap is required to repair the server. They are proceeding with that at this time. (20:12 UTC — Jul 15)

Identified - The cause of the outage appears to be a failed memory module. The data center team is working to repair it at this time. (19:02 UTC — Jul 15)

opal11 (Frankfurt DE shared hosting) is currently not responding. We’re investigating at this time. (18:52 UTC — Jul 15)

Last updated: July 15, 2025 at 6:52 PM UTC