{
  "is": "issue",
  "title": "DE SMTP blocked by iCloud",
  "body": "\u003cp\u003e\u003cem\u003eFixed\u003c/em\u003e - The block was cleared as of 14:22 UTC today. Mail sent to iCloud email addresses via our DE SMTP are no longer bouncing. \n  \u003cspan class=\"faded\"\u003e(17:40 UTC — Mar 7)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eIdentified\u003c/em\u003e - Apple informed us that our SMTP is caught up in a block of a larger IP address range operated by our network provider. Our provider is working with Apple to resolve the issue.\u003c/p\u003e\n\u003cp\u003eIf you are affected by this you can configure your mail client to use smtp2.de.opalstack.com as its SMTP server as a temporary workaround. \n  \u003cspan class=\"faded\"\u003e(20:53 UTC — Mar 5)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eIdentified\u003c/em\u003e - Apple informed us that our SMTP is caught up in a block of a larger IP address range operated by our network provider. Our provider is working with Apple to resolve the issue.\u003c/p\u003e\n\u003cp\u003eIf you are affected by this you can configure your mail client to use smtp2.de.opalstack.com as its SMTP server as a temporary workaround. \n  \u003cspan class=\"faded\"\u003e(20:44 UTC — Mar 5)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003eAt the present time email sent to @icloud.com addresses via our DE SMTP server is being either deferred or bounced. We\u0026rsquo;re working with Apple to resolve the issue and will update this post when more information is available.\u003c/p\u003e\n\u003cp\u003eIn the meantime, DE mail customers can work around the issue by using our alternate DE SMTP server in their email client settings. The alternate server is: smtp2.de.opalstack.com \n  \u003cspan class=\"faded\"\u003e(20:21 UTC — Mar 3)\u003c/span\u003e\n\n\u003c/p\u003e\n",
  "createdAt": "2025-03-03 20:21:00 +0000 UTC",
  "lastMod": "2025-03-03 20:21:00 +0000 UTC",
  "permalink": "https://opalstackstatus.com/issues/2025-03-03-de-smtp-blocked-by-icloud/",
  "severity": "down",
  "resolved": true,
  "informational": false,
  "resolvedAt": "2025-03-07 17:40:08",
  "affected": ["SMTP (DE)"],
  "filename": "2025-03-03-de-smtp-blocked-by-icloud.md"
}