{
  "is": "issue",
  "title": "Mail forwarding issue (now resolved)",
  "body": "\u003cp\u003eAt around 16:15 UTC on 16 April 2024 a configuration update was deployed to our forwarding mail servers. The update inadvertently included some old configuration that we used when we initially rolled out SRS mail forwarding a few months ago. As a result of this error some mail sent to customer forwarding addresses may have been bounced back to the sender.\u003c/p\u003e\n\u003cp\u003eThe configuration has been corrected today 17 April 2024 as of 19:05 UTC and the old configuration has been purged from our management systems to prevent this from occurring again. \n  \u003cspan class=\"faded\"\u003e(19:33 UTC — Apr 17)\u003c/span\u003e\n\n\u003c/p\u003e\n",
  "createdAt": "2024-04-17 19:33:39 +0000 UTC",
  "lastMod": "2024-04-17 19:33:39 +0000 UTC",
  "permalink": "https://opalstackstatus.com/issues/2024-04-17-mail-forwarding-issue-now-resolved/",
  "severity": "down",
  "resolved": true,
  "informational": false,
  "resolvedAt": "2024-04-17 19:33:39",
  "affected": ["MX (USA)"],
  "filename": "2024-04-17-mail-forwarding-issue-now-resolved.md"
}