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Delays in US incoming mail

April 2, 2024 at 6:04 PM UTC

IMAP/POP3 (USA) MX (USA) Webmail (USA)

Resolved after 2h 26m April 2, 2024 at 8:30 PM UTC

Fixed - All pending incoming US mail has been delivered. (20:30 UTC — Apr 2)

Watching - The high load condition is resolved and the backlog of pending mail is being delivered. (18:25 UTC — Apr 2)

At this time there is a high load condition on one of our US IMAP servers which is a variety of issues for some US mail customers including:

  • Delays in the receipt of incoming mail
  • Slow performance in IMAP mail clients
  • Slow performance in the Opalstack US webmail system

We’re working to mitigate the problem at this time and will update this post when more information is available. (18:04 UTC — Apr 2)

Last updated: April 2, 2024 at 6:04 PM UTC