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Partial DNS outage.

June 30, 2023 at 11:19 AM UTC

USA

Resolved after 1h 41m June 30, 2023 at 1:00 PM UTC

Fixed - The DNS issue is fully resolved now.

Note that while this issue affected only the Opalstack US name servers and only for the domain opalstack.com. Since all of our regional services use the opalstack.com domain, effects of this issue may have been seen by customers outside of the US.

If you’re still having trouble connecting to Opalstack services then please try flushing your local DNS cache (13:00 UTC — Jun 30)

During a routine DNS update our Secondary DNS provider captured an incomplete zone update and propagated it. This means that various DNS services for opalstack.com services (DNS, Mail, and Web) are inconsistently available.

We have removed the Secondary provider and we expect this to resolve over the next hour as the DNS TTL caches time out. (11:19 UTC — Jun 30)

Last updated: June 30, 2023 at 11:19 AM UTC