{
  "is": "issue",
  "title": "US SMTP blocked by Cloudmark",
  "body": "\u003cp\u003e\u003cem\u003eFixed\u003c/em\u003e - We\u0026rsquo;ve confirmed that there are no further blocks by Cloudmark. \n  \u003cspan class=\"faded\"\u003e(18:32 UTC — Aug 30)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eWatching\u003c/em\u003e - Cloudmark have stated that they have de-listed the server IPs. We\u0026rsquo;ll continue to monitor until we see no further blocks in the mail logs. \n  \u003cspan class=\"faded\"\u003e(23:19 UTC — Aug 29)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eWatching\u003c/em\u003e - We\u0026rsquo;re still working with Cloudmark to have the US SMTP and MX servers delisted. \n  \u003cspan class=\"faded\"\u003e(20:26 UTC — Aug 29)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eWatching\u003c/em\u003e - We\u0026rsquo;ve discovered that the US MX servers are also blocked. This could cause mail forwarding to fail if the final recipient domain is using the Cloudmark block list, so we\u0026rsquo;ve requested delisting of those as well. \n  \u003cspan class=\"faded\"\u003e(14:27 UTC — Aug 27)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003eAt this time our US SMTP is being blocked by the Cloudmark Sender Intelligence block list. We\u0026rsquo;ve dealt with the cause and have started the de-listing process.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eIf you receive a bounce message, please do not attempt to delist the server yourself via the URL in the error message. We\u0026rsquo;re taking care of it.\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eWe\u0026rsquo;ll update this post when the server has been removed from the list. \n  \u003cspan class=\"faded\"\u003e(02:24 UTC — Aug 27)\u003c/span\u003e\n\n\u003c/p\u003e\n",
  "createdAt": "2022-08-27 02:24:00 +0000 UTC",
  "lastMod": "2022-08-27 02:24:00 +0000 UTC",
  "permalink": "https://opalstackstatus.com/issues/2022-08-27-us-smtp-blocked-by-cloudmark/",
  "severity": "down",
  "resolved": true,
  "informational": false,
  "resolvedAt": "2022-08-30 18:32:51",
  "affected": ["MX (USA)", "SMTP (USA)"],
  "filename": "2022-08-27-us-smtp-blocked-by-cloudmark.md"
}