opal5 not responding

Fixed - Opal5 is stable following the reboot. We’ll continue to monitor. (18:44 UTC — Apr 18)

Investigating - Opal5 is back online, we’re still investigating. (18:30 UTC — Apr 18)

Investigating - We’re rebooting opal5 at this time. (18:22 UTC — Apr 18)

Investigating - The high load condition has returned so we’re continuing our investigation. (18:11 UTC — Apr 18)

Fixed - Opal5 is back online. The problem was high load caused by heavy disk I/O activity due to high swap usage by a customer process. We’ve increased available swap and are working with the customer to resolve the issue. (17:51 UTC — Apr 18)

Opal5 (shared hosting in Frankfurt DE) is currently not responding to web and SSH requests. We’re investigating. (17:31 UTC — Apr 18)