{
  "is": "issue",
  "title": "Service disruption caused by firewall issue",
  "body": "\u003cp\u003eAbout an hour ago we deployed a firewall update that had the unintended side effect of blocking our resolving DNS servers.\u003c/p\u003e\n\u003cp\u003eThis caused various issues on customer sites on shared hosting, usually showing up as a \u0026ldquo;504 Gateway Timeout\u0026rdquo; error.\u003c/p\u003e\n\u003cp\u003eThe issue has been resolved and all customer sites should be working now as they were prior to the change. \n  \u003cspan class=\"faded\"\u003e(19:43 UTC — Feb 10)\u003c/span\u003e\n\n\u003c/p\u003e\n",
  "createdAt": "2022-02-10 19:43:00 +0000 UTC",
  "lastMod": "2022-02-10 19:43:00 +0000 UTC",
  "permalink": "https://opalstackstatus.com/issues/2022-02-10-service-disruption-caused-by-firewall-issue/",
  "severity": "down",
  "resolved": true,
  "informational": false,
  "resolvedAt": "2022-02-10 19:48:19",
  "affected": ["Germany", "Shared: Dallas (USA)", "Shared: Frankfurt (DE)", "Shared: Hong Kong (HK)", "Shared: Phoenix (USA)", "Shared: San Francisco (USA)", "Shared: Singapore (SG)", "Shared: Washington D.C. (USA)", "Singapore", "USA"],
  "filename": "2022-02-10-service-disruption-caused-by-firewall-issue.md"
}