{
  "is": "issue",
  "title": "SFO VPS service disruption",
  "body": "\u003cp\u003e\u003cem\u003eFixed\u003c/em\u003e - We\u0026rsquo;ve received confirmation that the incident is resolved. \n  \u003cspan class=\"faded\"\u003e(22:05 UTC — Jan 26)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eWatching\u003c/em\u003e - All services are back online and the pending items in the dashboard control loop have been completed.\u003c/p\u003e\n\u003cp\u003eWe\u0026rsquo;re awaiting final confirmation from our provider that the issue is fully resolved. \n  \u003cspan class=\"faded\"\u003e(21:42 UTC — Jan 26)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eWatching\u003c/em\u003e - The data center team has identified the issue and we\u0026rsquo;re starting to see services come back online. \n  \u003cspan class=\"faded\"\u003e(21:36 UTC — Jan 26)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eIdentified\u003c/em\u003e - Our provider has notified us that this is a cloud storage connectivity issue in their SFO cloud service.\u003c/p\u003e\n\u003cp\u003eWe\u0026rsquo;ll post another update when we have more information. \n  \u003cspan class=\"faded\"\u003e(21:26 UTC — Jan 26)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003eSeveral San Francisco VPS are currently experiencing connectivity issues, including our \u003cstrong\u003ecommunity forum\u003c/strong\u003e, \u003cstrong\u003eUS webmail\u003c/strong\u003e, and \u003cstrong\u003eUS SMTP\u003c/strong\u003e service.\u003c/p\u003e\n\u003cp\u003eA small number of customer web hosting VPS are also affected.\u003c/p\u003e\n\u003cp\u003eThis same issue is causing delays in our dashboard control loop, so customer may see new/updated items in their dashboard stuck in a pending state until this is resolved.\u003c/p\u003e\n\u003cp\u003eWe\u0026rsquo;re looking into this now and will follow up when more information is available. \n  \u003cspan class=\"faded\"\u003e(20:00 UTC — Jan 26)\u003c/span\u003e\n\n\u003c/p\u003e\n",
  "createdAt": "2022-01-26 20:00:00 +0000 UTC",
  "lastMod": "2022-01-26 20:00:00 +0000 UTC",
  "permalink": "https://opalstackstatus.com/issues/2022-01-26-sfo-vps-service-disruption/",
  "severity": "down",
  "resolved": true,
  "informational": false,
  "resolvedAt": "2022-01-26 22:05:56",
  "affected": ["Community forum", "VPS: San Francisco (USA)"],
  "filename": "2022-01-26-sfo-vps-service-disruption.md"
}