{
  "is": "issue",
  "title": "opal3 not responding",
  "body": "\u003cp\u003e\u003cem\u003eFixed\u003c/em\u003e - We\u0026rsquo;ve positively identified the cause of the memory spike and have mitigated it. \n  \u003cspan class=\"faded\"\u003e(13:38 UTC — Sep 10)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eWatching\u003c/em\u003e - The root cause was a massive spike in system load due to a runaway customer process using  most of the available system RAM. We\u0026rsquo;ll work with the customer to ensure it doesn\u0026rsquo;t happen again. \n  \u003cspan class=\"faded\"\u003e(13:17 UTC — Sep 10)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eWatching\u003c/em\u003e - Opal3 is back online at this time. We\u0026rsquo;ll continue to monitor. \n  \u003cspan class=\"faded\"\u003e(13:11 UTC — Sep 10)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eInvestigating\u003c/em\u003e - We\u0026rsquo;re rebooting opal3 at this time. \n  \u003cspan class=\"faded\"\u003e(13:00 UTC — Sep 10)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003eOpal3 is currently not responding. We\u0026rsquo;re investigating. \n  \u003cspan class=\"faded\"\u003e(12:02 UTC — Sep 10)\u003c/span\u003e\n\n\u003c/p\u003e\n",
  "createdAt": "2021-09-10 12:02:00 +0000 UTC",
  "lastMod": "2021-09-10 12:02:00 +0000 UTC",
  "permalink": "https://opalstackstatus.com/issues/2021-09-10-opal3-not-responding/",
  "severity": "down",
  "resolved": true,
  "informational": false,
  "resolvedAt": "2021-09-10 13:38:18",
  "affected": ["Shared: San Francisco (USA)"],
  "filename": "2021-09-10-opal3-not-responding.md"
}