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Network outage affecting domains that use Opalstack DE name servers

May 25, 2021 at 12:20 AM UTC

Germany

Servers: ns2.de.opalstack.com

Resolved after 1d 1h 22m May 26, 2021 at 1:42 AM UTC

Fixed - All DE services are back online. (01:42 UTC — May 26)

Watching - Service has been partially restored. The remaining affected servers are ns2.de.opalstack.com and 5 private customer VPS.

We’ll continue to monitor and update as the service is restored. (01:14 UTC — May 26)

Our DE name servers, SMTP, and several customer VPS located in Frankfurt, Germany are currently offline due to a connectivity issue with one of our regional providers there.

They’re working to restore service. In the interim, we are relocating our DE nameservers to new locations.

Since the DE name servers are affected, this is unfortunately affecting all domains that use Opalstack’s DE name servers. We’re hopeful that service will be restored quickly but if it is not then you may want to switch the NS for your domain to one of our other regional sets of name servers. Our regional NS are listed at: What are your name servers?

We’ll update this post as soon as more information is available. (00:20 UTC — May 25)

Last updated: May 25, 2021 at 12:20 AM UTC