{
  "is": "issue",
  "title": "Temporary SSL problem in US mail system",
  "body": "\u003cp\u003eAt approximately 06:00 UTC on 17 May 2021 we inadvertently pushed the wrong set of SSL certificates to our US mail system.\u003c/p\u003e\n\u003cp\u003eCustomers who attempted to access the mail system during that period may have seen certificate warning messages and would not have been able to access their mail.\u003c/p\u003e\n\u003cp\u003eThe problem was fixed approximately 30 minutes later and the mail system has been working normally since that time. No incoming or outgoing mail was lost during the incident.\u003c/p\u003e\n\u003cp\u003eIf you are still seeing a certificate error while attempting to use the US mail system then please restart your mail client and/or reboot your computer.  If the problem persists then please \u003ca href=\"mailto:support@opalstack.com\"\u003econtact Opalstack support for assistance\u003c/a\u003e. \n  \u003cspan class=\"faded\"\u003e(06:00 UTC — May 17)\u003c/span\u003e\n\n\u003c/p\u003e\n",
  "createdAt": "2021-05-17 06:00:00 +0000 UTC",
  "lastMod": "2021-05-17 06:00:00 +0000 UTC",
  "permalink": "https://opalstackstatus.com/issues/2021-05-17-temporary-ssl-problem-in-us-mail-system/",
  "severity": "down",
  "resolved": true,
  "informational": false,
  "resolvedAt": "2021-05-17 21:09:54",
  "affected": ["MX (USA)"],
  "filename": "2021-05-17-temporary-ssl-problem-in-us-mail-system.md"
}