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Opal8 not responding

May 10, 2021 at 9:23 PM UTC

Shared: San Francisco (USA)

Servers: opal8.opalstack.com

Resolved after 5h 3m May 11, 2021 at 2:27 AM UTC

Fixed - Repairs are complete and Opal8 is back online. (02:27 UTC — May 11)

Identified - Opal8 is now down for repair. The expected downtime is 30 minutes. (02:04 UTC — May 11)

Watching - The server has remained stable since it came back online after the initial incident.

We’re now waiting on the data center team to bring down the server for repair. (00:45 UTC — May 11)

Identified - Opal8 has a faulty memory module. We’re now scheduling a repair with the data center team. (21:39 UTC — May 10)

Investigating - Opal8 is back online after an unexpected reboot. We’re still investigating. (21:27 UTC — May 10)

Opal8 (shared server in San Francisco) is currently not responding. We’re looking into the issue and will follow up here when we have more info. (21:23 UTC — May 10)

Last updated: May 10, 2021 at 9:23 PM UTC