{
  "is": "issue",
  "title": "EU VPS and NS connectivity problems",
  "body": "\u003cp\u003e\u003cem\u003eFixed\u003c/em\u003e - The upstream issue has been resolved. \n  \u003cspan class=\"faded\"\u003e(22:05 UTC — Jan 25)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eWatching\u003c/em\u003e - All EU services are back online. We\u0026rsquo;ll continue to monitor until resolution of the upstream issue is confirmed. \n  \u003cspan class=\"faded\"\u003e(20:03 UTC — Jan 25)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eWatching\u003c/em\u003e - At this time connectivity to most of our EU services has been restored. ns3.de.opalstack.com and one customer VPS remain affected. \n  \u003cspan class=\"faded\"\u003e(19:29 UTC — Jan 25)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eIdentified\u003c/em\u003e - This issue is also affecting all of our DE name servers. We\u0026rsquo;re working to restore service ASAP but if you are using our DE NS and need an immediate workaround please change your NS over to our \u003ca href=\"https://help.opalstack.com/article/48/what-are-your-name-servers\"\u003eUS name servers\u003c/a\u003e. \n  \u003cspan class=\"faded\"\u003e(19:11 UTC — Jan 25)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eIdentified\u003c/em\u003e - We\u0026rsquo;ve confirmed that there is an outage in the Linode data center that hosts our EU VPS: \u003ca href=\"https://status.linode.com/incidents/dm9mc14kv2t4\"\u003ehttps://status.linode.com/incidents/dm9mc14kv2t4\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003eWe\u0026rsquo;ll update this post when more info is available. \n  \u003cspan class=\"faded\"\u003e(19:03 UTC — Jan 25)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003eThere seems to be a loss of connectivity in our EU VPS datacenter. We\u0026rsquo;re investigating at this time. \n  \u003cspan class=\"faded\"\u003e(18:56 UTC — Jan 25)\u003c/span\u003e\n\n\u003c/p\u003e\n",
  "createdAt": "2021-01-25 18:56:00 +0000 UTC",
  "lastMod": "2021-01-25 18:56:00 +0000 UTC",
  "permalink": "https://opalstackstatus.com/issues/2021-01-25-eu-vps-and-ns-connectivity-problems/",
  "severity": "down",
  "resolved": true,
  "informational": false,
  "resolvedAt": "2021-01-25 22:05:46",
  "affected": ["Germany", "VPS: Frankfurt (DE)"],
  "filename": "2021-01-25-eu-vps-and-ns-connectivity-problems.md"
}