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Recurring attacks on opal4

December 11, 2020 at 7:17 PM UTC

Shared: Dallas (USA)

Servers: opal4.opalstack.com

Resolved after 4d 9h 23m December 16, 2020 at 4:40 AM UTC

Watching - Opal4 is stable at this time. (18:50 UTC — Dec 16)

Investigating - Opal4 is not responding, likely another attack. We’re investigating. (18:31 UTC — Dec 16)

Fixed - Opal4 is back online. The disruption was caused by another network attack. The replacement server will be set up soon and we’ll start scheduling the transition. (04:40 UTC — Dec 16)

Investigating - Opal4 is currently not responding to ping, investigating. (04:32 UTC — Dec 16)

Fixed - Opal4 is stable at this time. (21:30 UTC — Dec 11)

Watching - Opal4 is back online.

The earlier assessment of an external network problem was incorrect, this appears to have been another network attack on Opal4.

The attacks that have taking opal4 down haven’t seemed to be particularly massive - similar attacks happen on other shared hosts in our infrastructure and those machines are fine. Because of this we’re planning to replace opal4 in the coming weeks. We’ll contact all affected customers individually with the details as we finalize the plan. (21:08 UTC — Dec 11)

Identified - Opal4 is offline due to a network problem in the Leaseweb Dallas TX data center. We’re awaiting further updates from them at this time. (19:43 UTC — Dec 11)

opal4.opalstack.com in Dallas TX USA is currently not responding. We’re looking into it. (19:17 UTC — Dec 11)

Last updated: December 11, 2020 at 7:17 PM UTC