{
  "is": "issue",
  "title": "Service disruption in San Francisco",
  "body": "\u003cp\u003e\u003cem\u003eFixed\u003c/em\u003e - All SFO servers are now back online. \n  \u003cspan class=\"faded\"\u003e(16:17 UTC — Aug 16)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eIdentified\u003c/em\u003e - vps15 and mx2.us are back online. \n  \u003cspan class=\"faded\"\u003e(15:54 UTC — Aug 16)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eIdentified\u003c/em\u003e - The webmail server is back online and is operational with the exception of sending mail. We\u0026rsquo;re still waiting on the remaining servers to come back online. \n  \u003cspan class=\"faded\"\u003e(15:26 UTC — Aug 16)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eIdentified\u003c/em\u003e - The data center team reports:\u003c/p\u003e\n\u003cblockquote\u003e\n\u003cp\u003eThe issue has been identified as a utility power issue. Power is transferred to generators and is currently running stable and network connectivity is restored for the vast majority of the services.\u003c/p\u003e\n\u003c/blockquote\u003e\n\u003cp\u003eWe\u0026rsquo;re starting to see the remaining machines come online at this time. \n  \u003cspan class=\"faded\"\u003e(15:08 UTC — Aug 16)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eInvestigating\u003c/em\u003e - opal3.opalstack.com is back online at this time. Other servers are still offline and we\u0026rsquo;re awaiting a report on the initial investigation from the data center team. \n  \u003cspan class=\"faded\"\u003e(14:19 UTC — Aug 16)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003cp\u003eServices in our San Francisco data center are currently disrupted. The following servers are affected:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003ecommunity.opalstack.com\u003c/li\u003e\n\u003cli\u003emx2.us.opalstack.com\u003c/li\u003e\n\u003cli\u003eopal3.opalstack.com\u003c/li\u003e\n\u003cli\u003esmtp2.us.opalstack.com\u003c/li\u003e\n\u003cli\u003evps4.opalstack.com\u003c/li\u003e\n\u003cli\u003evps5.opalstack.com\u003c/li\u003e\n\u003cli\u003evps6.opalstack.com\u003c/li\u003e\n\u003cli\u003evps13.opalstack.com\u003c/li\u003e\n\u003cli\u003evps15.opalstack.com\u003c/li\u003e\n\u003cli\u003evps16.opalstack.com\u003c/li\u003e\n\u003cli\u003evps17.opalstack.com\u003c/li\u003e\n\u003cli\u003evps19.opalstack.com\u003c/li\u003e\n\u003cli\u003evps21.opalstack.com\u003c/li\u003e\n\u003cli\u003evps24.opalstack.com\u003c/li\u003e\n\u003cli\u003evps28.opalstack.com\u003c/li\u003e\n\u003cli\u003ewebmail.us.opalstack.com\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eWe\u0026rsquo;ll update this post as soon as more information is available. \n  \u003cspan class=\"faded\"\u003e(13:00 UTC — Aug 16)\u003c/span\u003e\n\n\u003c/p\u003e\n",
  "createdAt": "2020-08-16 13:00:00 +0000 UTC",
  "lastMod": "2020-08-16 13:00:00 +0000 UTC",
  "permalink": "https://opalstackstatus.com/issues/2020-08-16-service-disruption-in-san-francisco/",
  "severity": "down",
  "resolved": true,
  "informational": false,
  "resolvedAt": "2020-08-16 16:17:59",
  "affected": ["Community forum", "MX (USA)", "SMTP (USA)", "Shared: San Francisco (USA)", "VPS: San Francisco (USA)", "Webmail (USA)"],
  "filename": "2020-08-16-service-disruption-in-san-francisco.md"
}