Community forum MX (USA) SMTP (USA) Shared: San Francisco (USA) VPS: San Francisco (USA) Webmail (USA)
Servers: community.opalstack.com, mx2.us.opalstack.com, opal3.opalstack.com, smtp2.us.opalstack.com, vps13.opalstack.com, vps15.opalstack.com, vps16.opalstack.com, vps17.opalstack.com, vps19.opalstack.com, vps21.opalstack.com, vps24.opalstack.com, vps28.opalstack.com, vps4.opalstack.com, vps5.opalstack.com, vps6.opalstack.com, webmail.us.opalstack.com
Fixed - All SFO servers are now back online. (16:17 UTC — Aug 16)
Identified - vps15 and mx2.us are back online. (15:54 UTC — Aug 16)
Identified - The webmail server is back online and is operational with the exception of sending mail. We’re still waiting on the remaining servers to come back online. (15:26 UTC — Aug 16)
Identified - The data center team reports:
The issue has been identified as a utility power issue. Power is transferred to generators and is currently running stable and network connectivity is restored for the vast majority of the services.
We’re starting to see the remaining machines come online at this time. (15:08 UTC — Aug 16)
Investigating - opal3.opalstack.com is back online at this time. Other servers are still offline and we’re awaiting a report on the initial investigation from the data center team. (14:19 UTC — Aug 16)
Services in our San Francisco data center are currently disrupted. The following servers are affected:
We’ll update this post as soon as more information is available. (13:00 UTC — Aug 16)