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Opal4 not responding

February 26, 2020 at 10:55 PM UTC

Shared: Dallas (USA)

Servers: opal4.opalstack.com

Resolved after 1d 17h 7m February 28, 2020 at 4:02 PM UTC

Fixed - We’ve successfully mitigated the attack and Opal4 has been stable since our last update. (16:02 UTC — Feb 28)

Watching - We’ve identified an ongoing attack pattern against sites on opal4 and have taken steps to mitigate it platform-wide. We’ll continue to monitor. (16:08 UTC — Feb 27)

Investigating - Opal4 is back online.

The problem was caused by high load following heavy RAM usage by the system `httpd` service. We’re still investigating the cause of the RAM usage. (23:22 UTC — Feb 26)

Opal4 is currently unresponsive. We’ll update this incident when more info is available. (22:55 UTC — Feb 26)

Last updated: February 26, 2020 at 10:55 PM UTC