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DE IMAP service offline

February 12, 2020 at 11:30 AM UTC

IMAP/POP3 (DE)

Resolved after 11h 0m February 12, 2020 at 10:30 PM UTC

Fixed - The disk array rebuild is complete. (22:30 UTC — Feb 12)

Watching - The failed disk has been replaced and the DE IMAP service is operational at this time.

Disk performance may be slightly degraded while the disk array rebuilds.

We’ll post a final update when the array rebuild is complete. (17:27 UTC — Feb 12)

Watching - The DE IMAP service is back online. We’ll continue to monitor. (14:31 UTC — Feb 12)

Identified - The DE IMAP server has experienced a disk failure. The storage array is currently rebuilding. We’ll update with an ETA as soon as we have one. (14:20 UTC — Feb 12)

Our IMAP service in Germany has been offline since around 11:30 AM 12 Feb 2020. We’re working to identify the cause at this time. (11:30 UTC — Feb 12)

Last updated: February 12, 2020 at 11:30 AM UTC