Opalstack - Intermittent connectivity to San Francisco servers including US webmail – Incident details

All systems operational

Intermittent connectivity to San Francisco servers including US webmail

Resolved
Operational
Started about 4 years agoLasted about 5 hours

Affected

Americas Hosting

Operational from 3:09 PM to 7:58 PM

Web Hosting - Shared

Operational from 3:09 PM to 7:58 PM

opal3.opalstack.com

Operational from 3:09 PM to 7:58 PM

Updates
  • Resolved
    Resolved

    The maintenance was completed as scheduled and we're seeing no further issues at this time.

  • Investigating
    Investigating

    Network maintenance in one of our San Francisco facilities is causing intermittent connectivity issues for some customers on servers in that location.

    This also affects our US webmail server which is located in San Francisco.

    The maintenance is expected to be complete at 17:30 UTC Dec 11 2021 (9:30 AM US Pacific).