Opalstack - DE IMAP service down – Incident details

DE IMAP service down

Resolved
Operational
Started about 5 years agoLasted about 2 hours

Affected

Europe Hosting

Email - SMTP

Updates
  • Resolved
    Resolved

    The DE IMAP/POP3 service has been stable since our last update.

  • Update
    Update

    The DE IMAP/POP3 service is back online with higher process and open files limits. We'll continue to monitor.

  • Update
    Update

    We're rebooting time DE IMAP/POP3 server to pick up a configuration change.

  • Monitoring
    Monitoring

    The DE IMAP/POP3 service is back online. We'll continue to monitor as we look into the cause of the outage.

  • Investigating
    Investigating

    The IMAP/POP3 service on our DE mail system is currently down. We're working to restore service.