Opalstack - Apache was not responding on Opal4 – Incident details

Apache was not responding on Opal4

Resolved
Operational
Started almost 6 years agoLasted less than a minute

Affected

Americas Hosting

Operational from 3:10 PM to 3:10 PM

Web Hosting - Shared

Operational from 3:10 PM to 3:10 PM

opal4.opalstack.com

Operational from 3:10 PM to 3:10 PM

Updates
  • Resolved
    Resolved

    Apache was once again not responding on Opal4 after hitting its configured ServerLimit. The underlying cause appears to have been a high number of PHP-FPM processes being re-spawned for one customer site. We've adjusted the PHP-FPM configuration for that site to avoid the problem in the future.