Opalstack - Opal8 service disruption – Incident details

Opal8 service disruption

Resolved
Operational
Started over 1 year agoLasted less than a minute

Affected

Americas Hosting

Operational from 10:30 PM to 10:30 PM

Web Hosting - Shared

Operational from 10:30 PM to 10:30 PM

opal3.opalstack.com

Operational from 10:30 PM to 10:30 PM

Updates
  • Resolved
    Resolved

    opal8.opalstack.com (San Francisco shared hosting) became non-responsive at 3:30 PM US/Pacific time. We suspected a temporary high load condition, but after several minutes the server remained unresponsive. At that point we decided to reboot the server.

    The server is online and operating normally at this time. We'll work to identify the site which caused the high load and will then work with that customer to guard against future incidents.