Opalstack - Opal1 not responding – Incident details

Opal1 not responding

Resolved
Operational
Started almost 3 years agoLasted 17 minutes

Affected

Americas Hosting

Operational from 9:40 PM to 9:58 PM

Web Hosting - Shared

Operational from 9:40 PM to 9:58 PM

opal1.opalstack.com

Operational from 9:40 PM to 9:58 PM

Updates
  • Resolved
    Resolved

    Opal1 is back online and stable online following a reboot.

    The issue was caused by high RAM usage by the server's web-based database admin site.

  • Investigating
    Investigating

    Opal1 (Washington DC shared hosting) is currently not responding to requests.

    We suspect the issue is heavy server load, but we're unable to log in to confirm so to restore service we're now rebooting the server.