Opalstack - Opal4 (Dallas) offline – Incident details

Opal4 (Dallas) offline

Resolved
Operational
Started over 5 years agoLasted about 3 hours

Affected

Americas Hosting

Operational from 5:48 AM to 8:38 AM

Web Hosting - Shared

Operational from 5:48 AM to 8:38 AM

opal4.opalstack.com

Operational from 5:48 AM to 8:38 AM

Updates
  • Resolved
    Resolved

    The data center has reported that the issue is resolved.

  • Monitoring
    Monitoring

    Opal4 is back online. We will continue to monitor.

  • Identified
    Identified

    The data center reports "an outage related to a networking maintenance that was intended to be non-impacting in our DAL-12 datacenter".

    We're awaiting further updates at this time.

  • Update
    Update

    The outage appears to be upstream in our data center. We've contacted them and are awaiting their response.

  • Investigating
    Investigating

    opal4.opalstack.com located in Dallas TX is currently not responding to ping. We're looking into it and will follow up on this post with more information as it becomes available.