API on Opalstack Status

[Resolved] Control panel SSL certificate was expired

Fri, 29 Aug 2025 00:05:36 +0000

About 1 hour ago the SSL certificate for the control panel expired due to an administrative error on our end. While the certificate was expired, web traffic and API requests to https://my.opalstack.com/ were disrupted due to the invalid certificate.

The problem has been corrected as of a few moments ago and all services are back online. Apologies for the trouble. (00:05 UTC — Aug 29)

[Resolved] Control panel and API offline

Tue, 22 Jul 2025 23:16:00 +0000

Fixed - The control panel updated was completed approximately 9 hours ago, apologies for the late update. (12:44 UTC — Jul 23)

The control panel at my.opalstack.com and related API are offline for scheduled maintenance. (23:16 UTC — Jul 22)

[Resolved] Dashboard control loop issue

Sun, 08 Aug 2021 00:57:00 +0000

Fixed - The dashboard and API are back online.

The problem was caused by human error by one of our team while using our admin shell to make a mass update to a single customer’s websites during a migration. This kicked off a massive cascade of events which overloaded the control loop.

This was strictly an admin error - the WebFaction migration tool that many customers are using is safe to use.

We’ve rolled back the updates and have cleared the pending updates from the control loop and all systems are operating normally at this time.

This issue affected Apache/PHP-CGI applications in the dashboard. We believe there should not be any lingering issues but if you notice a problem with any of your Apache/PHP-CGI applications then please try an edit+save cycle on the application and wait a minute for the changes to take effect. If the problem persists then please contact Opalstack Support for further assistance. (02:12 UTC — Aug 8)

Identified - We’ve taken the dashboard offline while we work to resolve this. (01:05 UTC — Aug 8)

At this time there is an issue with our control loop which deploys changes from the dashboard to our servers. Dashboard changes will remain pending until the issue is resolved. We’ll update this post as soon as possible. (00:57 UTC — Aug 8)

[Resolved] Control panel and API down for scheduled maintenance.

Sat, 17 Apr 2021 04:45:00 +0000

Fixed - The control panel and API are back online. (05:06 UTC — Apr 17)

Watching - We expect the service will be back online in ~15 minutes. (04:48 UTC — Apr 17)

The control panel and API are down for scheduled maintenance. We’ll update this post when the service is back online. (04:45 UTC — Apr 17)

[Resolved] Control panel issue

Mon, 25 Nov 2019 07:00:00 +0000

At around 7AM UTC on 25 November 2019 a problem developed with the API tokens used by the control panel. As a result, mail users and other items added via the control panel after that time may not have been created correctly.

The token issue is resolved. If you notice any problems with mail users, shell users, applications, and other items created via the panel in the past 24-36 hours then please contact our support team for assistance. (07:00 UTC — Nov 25)